Frequently Asked Questions

Welcome to the Posh Skin Co FAQ page! Here, you'll find answers to some of the most common questions about our products, shipping, returns, and more. If you have any additional questions, feel free to reach out to us!

General Questions

1. What are pimple patches and how do they work?

Pimple patches are small, adhesive patches that are applied directly to blemishes. They work by creating a moist environment that helps to draw out impurities and reduce inflammation. Our patches are infused with active ingredients like Salicylic Acid, Hydrocolloidal Acid, and Tea Tree Oil to target acne effectively.

2. Are your products safe for all skin types?

Our products are formulated to be effective for a variety of skin types. However, we recommend performing a patch test before using any new skincare product, especially if you have sensitive skin or known allergies.

Ordering and Shipping

3. How do I place an order?

Simply browse our website, select your desired products, and add them to your cart. Once you're ready, proceed to checkout, enter your shipping and payment information, and confirm your order.

4. What shipping options do you offer?

We offer several shipping options, including standard and express delivery. Shipping costs will be calculated at checkout based on your location and selected shipping method.

5. How can I track my order?

Once your order has shipped, you will receive a confirmation email with tracking information. You can use this information to track your order's status and estimated delivery date.

Returns and Exchanges

6. What is your return policy?

We accept returns within 30 days of purchase. To be eligible for a return, items must be unused, in their original packaging, and accompanied by a receipt. Please contact our customer service team to initiate the return process.

7. Can I exchange my product?

Currently, we do not offer direct exchanges. If you wish to exchange an item, please return the original item for a refund and place a new order for the desired product.

Product Information

8. How do I use the pimple patches?

Clean and dry the affected area, then apply a pimple patch directly over the blemish. Leave it on for at least 6 hours or overnight for best results. Remove the patch gently and dispose of it.

9. How many patches are in a pack?

Each pack contains 24 patches, perfect for tackling multiple blemishes at once!

Contact Us

10. How can I contact customer support?

If you have any questions or need assistance, you can reach our customer support team. We're here to help!

Thank you for choosing Posh Skin Co! We appreciate your support and are excited to help you achieve clear, beautiful skin.